专利名称：Analytical system for performance
improvement and forecasting
发明人：Hristo Tanev Malchev申请号：US15917626申请日：20180310
公开号：US20180268339A1公开日：20180920
专利附图：
摘要：A computer-implemented method comprising collecting and processing data,forecasting performance and identifying, sizing, prioritizing, ranking and presenting forexecution performance improvement opportunities. It can be applied in various
operational functions (for example, sales, customer care, bill collections, underwriting),operational environments (for example, distributed environments such as branch or retailoutlet networks, or centralized environments such as call centers), industries and publicsector areas. The system can use preset performance targets or it can generate in anautomated way adaptive benchmarks against which to identify, size, prioritize and rankthe performance improvement opportunities. It provides analysis and recommendationsfor improvement at all levels in an organization, starting from its basic operational unit(for example, sales agent or retail outlet).
申请人：Hristo Tanev Malchev
地址：Rancho Cucamonga CA US
国籍：US
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