酒店各岗位职责中英对照

董事总经理 Managing Director 总经理 General Manager 副总经理 Deputy General Manager 驻店经理 Resident Manager 总经理行政助理 Executive Assistant Manager 总经理秘书 Executive Secretary 总经理室 Executive Office 机要秘书 Secretary 接待文员 Clerk 人力资源开发部 Human Resources Division 人事部 Personnel Department 培训部 Training Department 督导部(质监部) Quality Inspection Department 计财部 Finance and Accounting Division 财务部 Accounting Department 成本部 Cost-control Department 采购部 Purchasing Department 市场营销部 Sales & Marketing Division 销售部 Sales Department 公关部 Public Relation Department 电脑部 E. D. P. 商务中心 Business Center 前厅部 Front Office Department 收款台 Cash-desk 接待处 Reception-desk 预订处 Reservation-desk 预订部 Reservation Department 管家部 Housekeeping Department 客务部（客房部） Rooms Division 餐饮部 Food & Beverage Department 康乐部（休闲部） Recreation and Entertainment Department 商场部 Shopping Arcade 行政部 Rear-Service Department 工程部 Engineering Department 保安部 Security Department 医务室 Clinic 人力资源开发总监 Director of Human Resources 人事部经理 Personnel Manager 培训部经理 Training Manager 督导部经理 Quality Inspector 人事主任 Personnel Officer 培训主任 Training Officer 财务总监 Financial Controller 财务部经理 Chief Accountant 成本部经理 Cost Controller 采购部经理 Purchasing Manager 采购部主管 Purchasing Officer 总出纳 Chief Cashier 市场营销总监 Director of Sales and Marketing 销售部经理 Director of Sales 销售经理 Sales Manager 销售主任 Sales Officer 宴会销售经理 Banquet Sales Manager 宴会销售主任 Banquet Sales Officer 电脑部经理 EDP Manager 商务中心文员 Business Center Clerk 客务总监 Room Division Director 前厅部经理 Front Office Manager 前厅部副经理 Asst. Front Office Manager 大堂副理 Assistant Manager 礼宾主管 Chief Concierge 客务主任 Guest Relation Office 接待主管 Chief Receptionist 接待领班 Reception Captain 接待员 Receptionist 车队主管 Chief Driver 出租车订车员 Taxi Service Clerk 行政管家 Executive Housekeeper 行政副管家 Assistant Executive Housekeeper 办公室文员 Order Taker 客房高级主管 Senior Supervisor 楼层主管 Floor Supervisor 楼层领班 Floor Captain 客房服务员 Room Attendant 洗衣房经理 Laundry Manager

餐饮总监 F&B Director 餐饮部经理 F&B Manager 西餐厅经理 Western Restaurant Manager 中餐厅经理 Chinese Shop Manager 咖啡厅经理 Coffee Shop Manger 餐饮部秘书 F&B Secretary 领班 Captain 迎宾员 Hostess 服务员 Waiter, waitress 传菜 Bus Boy, Bus Girl 保安部经理 Security Manager 保安部副经理 Asst. Security 保安部主任 Security Officer 保安员 Security Guard

行政总厨 Executive chef 中厨师长 Souse Chef (Chinese Kitchen) 西厨师长 Souse Chef (Western Kitchen) 西饼主管 Chief Baker 工程总监 Chief Engineer 工程部经理 Engineering Manager 值班工程师 Duty Engineer

商场部经理 Shop Manager 商场部营业员 Shop Assistant